Shipping Policy

 

Domestic Shipping:

We offer Shipping anywhere in India, which includes Free Shipping across India on orders above Rs. 499/-. For orders less than Rs. 499/-, we have a fixed shipping fee of Rs. 50/-.

For COD Order a Fixed Fee of Rs. 50/- will be Charged.

Please allow 1-3 working days for your order to be dispatched. Normally orders placed before 1 p.m on a business day, we aim to ship the same day, providing card security checks are complete, payment received and stock availability is confirmed. Orders placed after 1 pm will be shipped the next business day. Orders received on sunday or during holidays are dispatched the following monday or next working day. During busy times, such as holiday periods, there can be processing and shipping delays.

Our preferred Courier partner is Delhivery, but we have also tied up with DTDC, Trackon and Professional Couriers. Based on the Pin codes, the corresponding courier partner is assigned for your shipment. Please note that we try our best to dispatch your orders within 1-3 working days. However, in certain cases, products might not be available with us, which cause a delay in dispatch. In such cases, we either seek permission from you to delay shipments or partially ship the order, based on your confirmation. The balance amount is refunded to your account which may take 24-48 hours to reflect into your account.

Domestic customers are responsible for any Duty charged by your state government. We are unable to predict which shipments will be assessed these fees or the amount of the fee that may be charged. In cases of refusal, either the cost of the goods or return service costs will be assessed.

Tracking

An E-mail containing your package tracking information will be sent after shipment. You can also sign-in with your details and track status with your AWB number. Please email us at sales@naturevit.in or Message Us on WhatsApp - +917597323207 if you have any queries.


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